Terms

Terms and Conditions (“Terms”)

Last updated: 9th June 2021

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://littlecustomdesigns website. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase.

We offer various payment options. These include Credit Card (via Stripe), PayPal and Afterpay.

Pick up

All items are available to collect from Ballajura (Perth, WA).

Disclaimer

Despite every effort to provide accurate images of each product’s colour, actual colours may vary slightly, due to different device screen settings, the lighting when the picture was taken, slight differences in product finishes over time and other factors.

Shipping

Delays!

Note due to the pandemic AusPost are experiencing delays with their service. Please note this may result in additional postage time over and above the normal times estimated below. Please see the AustPost website for further information.

First Day School Sign

Up to 2 signs may be posted at a flat rate cost of $15 (Australia wide). To purchase additional signs please contact me for a quote on postage. If more than 2 signs are added to the order I will contact you and send you an invoice for the additional cost.

Please allow 5-7 working days for the signs to be ready to collect or be posted. Postage time is additional to this and varies according to destination. If you would like an estimate please contact me.

Baubles

Up to 6 baubles may be posted at a flat rate cost of $15 (Australia wide). To purchase additional baubles please contact me for a quote on postage. If more than 6 baubles are added to the order I will contact you and send you an invoice for the additional cost.

Please allow 7-10 working days for the baubles to be ready to collect or to be posted. Postage time is additional to this and varies according to destination. If you would like an estimate please contact me. I can also provide a quote for express post (Recommended for locations outside of Perth, WA)

Glassware

Up to 4 glasses may be posted at a flat rate cost of $15 (Australia wide). To purchase additional glasses please contact me for a quote on postage. If more than 4 glasses are added to the order I will contact you and send you an invoice for the additional cost.

Please allow 5-7 working days for the glassware to be ready to collect or be posted.

Cake Toppers and Labels

All cake toppers and labels are shipped via regular post. If you wish to receive your goods faster please contact me. Express post is available for additional cost.

Estimated regular post times

Allow 5-7 business days processing time plus shipping time.

Currently AusPost estimate 5-7 business days for their regular post. For specific and current information please see their website.

Please note that standard post (regular) does not include a tracking number. If you would like to track your item, please contact us for a quote on postage.

Note the above are estimates only and do not take into account any delays in shipping

If your order is needed URGENTLY please contact us for any questions we are happy to help and process the order urgently if possible.

Disclaimer

These cake toppers are not edible. These cake toppers are not a toy. Keep out of reach of young children

When washing items with vinyl label on, please hand wash only and do not soak in water, as the dishwasher may remove the vinyl label. Once removed it will NOT be reusable.

We are not responsible for ANY damage to any surface the decal is applied to by the customer.

In addition we are not responsible for ANY damage to the decals or surfaces during installation by the customer. If you, as a customer, are not certain about the decal installation procedure, it is your sole responsibility to seek this information from a qualified source. Please read and follow our instructions properly.

Returns

We are unable to accept refunds if you simply change your mind. Refunds will be issued if the product is faulty.

Also there are no returns or exchanges on personalised products.

Links To Other Web Sites

Our Service may contain links to third­party web sites or services that are not owned or controlled by the https://littlecustomdesigns website. The https://littlecustomdesigns website has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the https://littlecustomdesigns website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.